Terms & Conditions

These terms apply to use of the Deniqwears website and purchases from our store. Please read them before ordering. By placing an order, you agree to these terms. You must be legally able to enter into a purchase agreement or have the permission of a parent or guardian.

We aim to describe our garments, sizing and colours accurately. Screen settings and fabric variations can affect how colours and details appear. Please review the product description and size guide before ordering. Availability is subject to stock; adding an item to your bag does not reserve it.

Prices and applicable delivery charges are displayed at checkout. Review the final total and currency before paying. Payments are processed by the provider selected at checkout; collection payments are available only when offered by the store. Discount codes are subject to their stated conditions, eligibility, expiry and usage limits. Prices and promotions may change for future purchases.

Please provide accurate contact and delivery details. We will send order updates to the details supplied. An order reference or payment receipt does not guarantee availability or dispatch. If we cannot fulfil an order because of stock, a pricing error or a payment issue, we will contact you and arrange an appropriate correction or refund of any amount paid for items we cannot supply.

We currently ship across the United States. Delivery options, fees and any available estimates are shown during checkout. Delivery dates are estimates unless expressly confirmed otherwise. Contact client care promptly if your address needs correcting or a parcel is delayed, missing or damaged; changes may not be possible after dispatch.

See the current return window on our About & Client Care page, or contact us before ordering. Include your order reference and the reason for your request. Contact us before sending a garment back so we can provide return instructions and explain any applicable costs or conditions.

If an item arrives damaged, faulty or different from what you ordered, please contact us promptly with details and, where helpful, photos. We will assess the issue and explain the available remedy. Approved refunds are normally returned through the original payment method; processing time depends on your payment provider. These terms do not limit any consumer rights that apply by law.

Contact us as soon as possible to request a change or cancellation. We will check the order’s status and confirm what is possible. Once an order has been dispatched, it may need to be handled through the returns process.

Do not misuse the website, submit fraudulent orders, attempt unauthorised access or interfere with its operation. Our branding, photography, designs and written content belong to Deniqwears or their respective owners and may not be reproduced for commercial use without permission. External services have their own terms.

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains cookies and saved browser data.

For order concerns or questions about these terms, contact hello@deniqwears.com so we can work with you to resolve them. Applicable consumer law continues to apply. We may revise these terms for future purchases; the version in effect when you place your order applies to that purchase. The date above identifies this revision.