Privacy Policy

Deniqwears is a US-based womenswear store serving customers across the United States. This policy explains how we handle information when you browse our website, place an order, subscribe to our newsletter or contact client care. For privacy questions, contact hello@deniqwears.com.

When you order, we collect your name, email address, phone number, shipping address, selected items and order details. We also receive payment status, transaction references and refund information from the payment provider you choose. Card details are entered on the payment provider’s checkout; our store does not store your full card number or security code.

When you subscribe to our newsletter, we store your email address and subscription status. If you contact us, we receive the information you include in your message. Our hosting and service providers may process technical information such as IP addresses, browser details and request logs to deliver and secure the website.

We use information to process payments, fulfil and deliver orders, provide order updates, handle returns and refunds, answer questions, prevent fraud and meet our accounting and legal obligations. If you subscribe, we use your email for new designs, restocks and offers. Purchasing does not automatically subscribe you to our newsletter.

We share information needed to provide our services with payment processors, delivery partners, email providers, address verification services and hosting providers. Depending on the payment method available at checkout, your payment is handled by Stripe, Paystack or Flutterwave under that provider’s own privacy policy. We may also disclose information when required by law or to protect customers and our business. Service providers may process information outside your state or country.

We keep information as needed to fulfil orders, provide support, maintain business records and meet legal obligations. Some records may need to be retained after a deletion request for accounting, fraud prevention or disputes. We use safeguards to protect information, although no online service can guarantee complete security.

Your browser also saves cart contents and guest checkout contact and address details to help you resume shopping. On a shared device, clear this site’s browser data after shopping. See our Cookie Policy for details.

You can contact hello@deniqwears.com to request access to, correction of or deletion of your information, or to stop newsletter messages. Include the email address used for your order or subscription, but do not send payment card details. We may need to verify your identity. Your rights and any exceptions depend on the laws that apply to you. Opting out of marketing does not stop necessary order or service messages.

Our store is intended for adult shoppers and is not directed to children under 13. If you believe a child has provided personal information, please contact us. Links to social media and payment websites lead to services with their own privacy practices.

We may update this policy as our services or practices change. The date above identifies the latest revision. Where required, we will provide additional notice of significant changes.